Effective Date: April 3, 2025
Protecting Your Information: Our Pledge
Our customers’ privacy is important at MK Best Roofing. This Privacy Policy describes what information we collect, how it is used, how it is shared and how your personal information is protected anytime you access our website, ask us to install a roof, schedule roofing inspection or maintenance services. By visiting our website or giving us your personal details, you agree to the terms of this policy.
This Privacy Policy applies to information collected through:
- The company’s website, social media and other online portals
- Interacting with customers concerning roofing services
- Performing roofing inspections and consultations for prospective repairs
- Any other activities undertaken as far as personal information is collected for business purposes within Long Island.
The Information We Gather
When you reach out to MK Best Roofing through mails, requests for quotes, consultations, and any form of communication results in the collection of information that is personal in Nature. This includes the following:
- Your full name, email ID, contact number, and mailing address
- Details of the Subject Property including the address where the roof is to be installed, and the condition of the roof.
- Details of various payments done and several other purchases for services rendered by the company.
- All communications sent including but not limited to electronic mails, messages and feedbacks.
- Evaluation of the Property through Photographic images of your Property.
- Roof measurements, orientation, and structural information
Automated collection of certain device and hosting related information takes place when our website is visited. This encompasses your unique IP address, browser type and operating system in use, which pages are visited and the duration of the visit, the browsing pattern within our site, The information is collected via cookies and tracking technologies, and the data helps us make improvements to our site and enhance user experience.
Through legal channels, we may also be given personal information about you from other parties including business associates in suppliers of roofing materials, referral service providers, public records, etc. This assists in serving you better by understanding your roofing requirements more effectively.
Putting Your Information to Work
The information we obtain enables us to provide quality roofing services as well as conducting property evaluations. Your data helps us to provide accurate quotations, roof installations schedules, payment processing, and ensure proper communication regarding your project progress.
Moreover, we study our customers’ profiles to improve installation techniques, increased service efficiency, and prepare suitable staff training programs to roofing solutions to homeowners and businesses in Long Island. Beyond installation, we use your information to proactively keep you updated about advancements in roofing technology and maintenance specific to your system.
We may reach out to customers through newsletters or promotional communications. Such information and analytics also enable measuring customer satisfaction and success in improving services. Furthermore, the information is used to meet the permit guidelines while upholding the company’s rights against fraud and breaches of installation agreements and warranties.
Who Has Access to Your Information
To achieve smooth communication within your roofing project, your data is shared with the installation teams, service customer support representatives, and administrative clerks. This involves managing the communication channels throughout the entire process from consultation to installation and ongoing maintenance.
We also partner with service providers, including payment processors, website hosting firms, CRM vendors, and suppliers of roofing equipment, who are only provided with information necessary for their specific tasks.
To fulfill our legal obligations, we may utilize your information if required under law such as executing court orders, responding to government requests, or legal processes. Information may also be shared to defend our interests, investigate fraud, or ensure safety. Your details may be shared under these policies, if MK Best Roofing merges with another firm or sells part of its businesses.
Understanding Your Rights
Every MK Best Roofing customer has certain rights in relation to personal information. Depending on your area of residence,these rights may include: accessing the information we possess pertaining to you, correcting inaccurate or incomplete information, deleting the information Request deletion when legally permissible, restrict some processing of the information, withdraw consent for optional data processing, and receiving the information in an appropriate format.
Some information may be exempt from these requests. To claim your rights, use the contact methods outlined in the “Contact Us” section. After verifying the identity of the user, we will proceed as requested.
Managing Your Communication Preferences
By clicking the “unsubscribe” link located at the foot of the marketing emails (and calling us directly), users can revoke subscription and in turn deactivate their marketing prompts. Service reminders along with warranty details will still be pushed despite opted marketing messages.
To improve your browsing experience and analyze site traffic, our website uses cookies and similar technologies. Users may set preferences regarding cookies through their web browsers or via our website’s preference center. Cookies can also be turned off through participating programs for interest-based advertising. You may wish to note, however, that changing cookies or browsers may require resetting preferences.
Safeguarding Children’s Information
Our services and website are intended for adults. We do not collect personally identifiable information from children under the age of 13 without obtaining informed parental consent. If we learn a minor has provided personal information to us, that minor’s data will be erased from our systems without delay. Should you suspect we may hold data of a child under the age of 13, please reach out to us.
Security Measures We Implement
We take appropriate steps including administrative, technical, and physical protections to unauthorized access, modification, destruction, or disclosure of your personal information. These include the use of encryption, secure servers, firewalls, and other security reviews. Efforts to guard information are futile, as techniques for breaching information are limitless. The information we hold cannot be considered absolute certainty free all risk.
Global Information Processing
The primary location for information processing and storage is the United States. Service providers may, however, transfer or store your information in other locations. With regard to the transfer of information outside the home country, reasonable steps are taken to ensure that personal information is adequately protected. Be advised that information that is stored in other countries may be retrieved by the government of that country or its agencies under legal orders.
Information Retention Practices
The personal information of customers is retained as long as the customer is receiving roofing services, is in compliance with legal obligations, is resolving disputes, and is enforcing agreements. This usually entails the duration of the roofing system installation because it involves honoring warranties and service commitments. Information that is no longer needed for these purposes is securely disposed of.
Navigating Third-Party Connections
The links provided on our page may lead to third-party web pages, for instance, manufacturers of roofing equipment, utility company rebate programs, or companies which provide financing options for roofing services. These websites also contain separate privacy policies on how they collect and use information. It is highly advised that you examine the privacy policies of all third-party webpages that you access. We do not bear any responsibility for the privacy policies or the content of webpages which we do not operate.
Environmental Commitment
For MK Best Roofing, environmental responsibility is part of data practice. We strive not to collect and store data which is not necessary in order to reduce the so-called digital carbon footprint. We routinely purge our data inventory by deleting information that no longer serves a business purpose.
Reaching Out to Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Address: 62 Mansfield Ave, Roosevelt, NY 11575, United States
Email: Info@mkbestny.com
Phone: +1 516-615-1791
Future Updates to This Policy
Other than concerns and complaints, we may revise this policy if we change our practices, make strategic and technical shifts, change how we operate legally, or if we are required to change for any other reason. The new policy will always be available on our website with the new revision date. For significant changes, we will send notifications through emails or post pre-warning notices on the website. Routine checks on this privacy policy are encouraged so that there is certainty and assurance of how the data and information is safeguarded and protected.